Terms of service

Terms of Service
Last Updated: Mart 18, 2026

 

These Terms of Service (“Terms”) govern your use of the website and services operated by Eravi Pets, an online store operated by MALY Group LLC, a company registered in the State of Florida, United States.

 

Our Services are available to customers located within the United States.

By accessing, browsing, or purchasing from our store, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.

 

1. Eligibility

You must be at least 18 years old to use our Services.

By placing an order, you represent and warrant that all information provided is accurate, complete, and current.

 

2. Online Store Terms

We reserve the right to:

  • Refuse service when necessary
  • Cancel orders at our discretion
  • Limit quantities purchased per person, household, or order

Orders may be canceled if suspected of fraud, abuse, unauthorized resale, or violation of these Terms.

 

3. Product Information & Pricing

We strive to ensure that product descriptions, images, and pricing information are accurate. However:

  • Colors may vary depending on device settings
  • Product descriptions may occasionally contain minor errors
  • Prices may change without notice

If a pricing or product information error occurs, we reserve the right to cancel or refuse any order placed for the incorrect item or price. If payment has already been processed, a refund will be issued.

 

4. Order Acceptance

Submission of an order does not guarantee acceptance.

We may cancel or refuse any order due to:

  • Payment authorization failure
  • Inventory limitations
  • Suspected fraudulent activity
  • Incorrect pricing or product information
  • Shipping restrictions within the United States

If an order is canceled after payment has been processed, a full refund will be issued to the original payment method.

 

5. Shipping & Delivery

Delivery time estimates are provided for convenience only and are not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Customs or logistics delays
  • Incorrect shipping addresses provided by the customer

Risk of loss and title for products pass to the customer upon confirmed delivery by the shipping carrier.

 

6. Returns

All returns are governed by our Return & Refund Policy.

We reserve the right to deny returns that do not comply with that policy.

 

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and design elements, is the property of MALY Group LLC or its licensors and is protected by intellectual property laws.

Unauthorized use, reproduction, or distribution of this content is prohibited.

 

8. User Conduct

You agree not to:

  • Use the Services for unlawful purposes
  • Violate any applicable laws or regulations
  • Attempt to disrupt website functionality or security
  • Engage in fraudulent or abusive behavior

We reserve the right to suspend or terminate access to the Services for violations of these Terms.

 

9. Disclaimer of Warranties

Our Services and products are provided “as is” and “as available”, without warranties of any kind, either express or implied.

We do not guarantee that:

  • The website will operate uninterrupted
  • Errors or defects will be corrected
  • The website will be free from technical issues or harmful components

 

10. Limitation of Liability

To the maximum extent permitted by applicable law:

MALY Group LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Services or products.

Our total liability for any claim related to a purchase shall not exceed the amount paid for the product purchased.

 

11. Indemnification

You agree to indemnify, defend, and hold harmless MALY Group LLC from any claims, damages, liabilities, or expenses arising from:

  • Misuse of the Services
  • Violation of these Terms
  • Violation of any applicable law or regulation

 

12. Third-Party Services

Our website may contain links to third-party services or websites.

We are not responsible for the content, policies, or practices of third-party providers.

 

13. Privacy

Your use of our Services is also governed by our Privacy Policy, which describes how we collect and use personal information.

 

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, United States, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved in the courts located within the State of Florida.

 

15. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Any changes will be posted on this page with an updated “Last Updated” date.

Continued use of our Services after such changes constitutes acceptance of the revised Terms.

 

16. Contact Information

Business Mailing Address:

625 E Twiggs St
STE 1000 PMB 92555
Tampa, FL 33602
United States

 

For inquiries related to these Terms, please use the contact form available on our website.